Thursday, June 02, 2005
A rarity....
Today I took a call from a telemarketer and I was impressed. She didn't sound like she was reading a script, she was personable and sounded very nice (definitely not monotone). She actually asked if I had a few minutes and by then I was actually willing to grant her my time (I very seldom do that). And even though I was not interested in what she was marketing, she was able to let me know the basic features without getting into useless time-consuming details. I got off the phone and found myself wishing all telemarketers were trained to be like her. So many times even causes I support leave a negative impression with me because of pushy sales tactics. So kudos to Sasktel for a great employee!
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